Issues with identity verification

Incident Report for Coinbase

Resolved

This incident has been resolved.
Posted Jan 26, 2021 - 13:08 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 26, 2021 - 13:07 PST

Update

Some customers may experience a delay with ID verification. We'll update as we know more.
Posted Jan 13, 2021 - 22:10 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 10, 2021 - 13:27 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 10, 2021 - 13:24 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 08, 2021 - 17:04 PST
This incident affected: User Proofing (Proof of Address, ID verification).