Identified - We're currently experiencing slower than normal load times and some customers may experience degraded performance when using Coinbase.com. We appreciate your patience while we work to resolve this as quickly as possible.
May 24, 07:25 PDT
Investigating - We're looking into reports of customers incorrectly receiving CVN verification errors and 24 hour lockouts when attempting to verify new credit or debit cards. Bank account verification remains online as an alternative.
May 22, 17:55 PDT
Resolved -
This incident has been resolved.
May 23, 14:55 PDT
Investigating -
We're experiencing slower than normal load times and some customers may have issues loading our website. We're investigating the issue & will provide updates shortly.
May 23, 14:46 PDT
Resolved -
This incident has been resolved.
May 22, 19:55 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 22, 08:27 PDT
Update -
We've identified root cause of site response times and are working to resolve the issue. Some customers may continue to experience issues. We will update with more information shortly. Thank you for your patience.
May 22, 08:22 PDT
Investigating -
We are currently investigating issues with site response times and customers may be unable to sign into Coinbase.com. We will update with more information shortly. Thank you for your patience.
May 22, 07:55 PDT
Resolved -
All delayed deposits and purchases have been paid out. Our team has resolved the underlying issue that caused the delay. New and currently pending purchases or deposits should not experience a delay going forward.
May 11, 07:30 PDT
Identified -
Our team has identified an issue with recent ACH deposits and purchases not paying out at the expected time. This includes purchases of supported cryptocurrencies as well as USD deposits. We're currently working towards a resolution, and hope to have an update soon.
May 10, 09:18 PDT
Resolved -
All delayed Euro withdrawals have been sent, and will arrive within the next business day. Currently pending and new withdrawals are not expected to be delayed.
May 10, 15:26 PDT
Identified -
We're currently investigating issues with delayed SEPA payouts from May 2nd, May 4th, and May 9th withdrawals. Our team is actively working towards a fix, and we hope to have these expedited today.
May 10, 09:13 PDT