Resolved -
This incident has been resolved.
Jun 6, 11:17 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 6, 11:17 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 6, 09:28 PDT
Investigating -
We are aware that some users may be experiencing latency or degraded performance when depositing or withdrawing funds using EFT. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
Jun 6, 02:04 PDT
Resolved -
This incident has been resolved.
Jun 5, 17:14 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 5, 17:14 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 5, 15:54 PDT
Investigating -
Some users who recently bought crypto using a card as their payment method may see the transaction stuck in a pending state. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
Jun 5, 14:38 PDT
Resolved -
This incident has been resolved.
Jun 4, 14:53 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 4, 14:53 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 4, 14:53 PDT
Investigating -
We are aware that users may experience delayed sends and receives of Aleo. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
Jun 3, 11:42 PDT
Resolved -
This incident has been resolved.
Jun 4, 11:28 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 4, 11:28 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 4, 11:28 PDT
Investigating -
We are aware that users may experience delayed sends of Cardano (ADA). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
Jun 4, 10:29 PDT
Resolved -
This incident has been resolved.
Jun 1, 20:23 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 1, 20:22 PDT
Investigating -
Some users may experience delayed sends on the Ethereum, Ethereum Classic, Bitcoin, Bitcoin Cash, Litecoin, Zcash, and Dash networks. Receives, Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We’re working on this issue and will provide updates as soon as possible. Your funds are safe.
Jun 1, 18:48 PDT
Resolved -
This incident has been resolved.
Jun 1, 16:30 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 1, 16:30 PDT
Investigating -
We are aware that users may experience delayed sends and receives on the Aptos Network. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
Jun 1, 13:14 PDT
Resolved -
This incident has been resolved.
May 29, 20:40 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 29, 20:40 PDT
Investigating -
We are aware that users may experience delayed sends and receives on the SUI Network. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
May 29, 16:22 PDT
Resolved -
This incident has been resolved.
May 28, 00:01 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 27, 23:13 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 27, 23:13 PDT
Investigating -
We are aware that users may experience delayed sends and receives on Plasma Network. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
May 27, 23:07 PDT
Resolved -
This incident has been resolved.
May 27, 18:21 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 27, 18:21 PDT
Investigating -
We are aware that users are experiencing delayed sends on Arbitrum Network. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
May 27, 17:47 PDT
Resolved -
This incident has been resolved.
May 27, 16:10 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 27, 16:10 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 27, 16:10 PDT
Investigating -
We are aware that users are experiencing delayed sends and receives for Filecoin. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
May 27, 00:23 PDT
Resolved -
This incident has been resolved.
May 26, 13:57 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 26, 12:24 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 26, 12:23 PDT
Investigating -
We are aware that some users may be experiencing transient failures on the SUI network. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We are working on this issue and will provide updates as the situation changes. Rest assured your funds are safe.
May 25, 17:45 PDT