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Investigating - We're investigating an issue where some customers recently were charged incorrectly for purchases of digital currency with credit and debit cards. This is related to the recent MCC code change by the card networks and card issuers charging additional fees. We have identified a solution and any future purchases will not be affected by this issue.

We will ensure any customer affected by this issue is fully refunded. We expect this to happen for customers automatically through their bank. If you believe you were affected by this issue, please contact support at support.coinbase.com.
Feb 15, 13:35 PST

About This Site

Welcome to the Coinbase status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Coinbase - Website   Operational
Coinbase - Mobile   ? Operational
Coinbase - API   Operational
Digital Currencies Operational
Bitcoin   Operational
Ethereum   Operational
Litecoin   Operational
Bitcoin Cash   Operational
Payment Methods Operational
Credit & Debit Cards   Operational
US Bank Accounts   Operational
US Wires   Operational
PayPal   Operational
SEPA Transfers   Operational
Singapore Bank Payments   Operational
EU Debit / Credit Cards (3DS)   Operational
Customer Support   Operational
ID verification   Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018
Resolved - Our team has resolved the issue, and price charts have been updating accurately for several hours.
Feb 21, 17:49 PST
Investigating - Pricing charts on Coinbase are displaying incorrectly and may have missing data. Buys and sells are unaffected. Our team is investigating the issue, and we apologize for any inconvenience.
Feb 21, 15:45 PST
Resolved - We have fully resolved the reporting issue that was affecting PayPal transactions. No customer transactions were affected. We have now re-enabled PayPal sells, and will keep them available until March 7th, 2018.

Please note that the maximum amount supported for each PayPal transaction is $10,000.
Feb 21, 13:19 PST
Update - On February 9th we reactivated our PayPal integration. All customer withdrawals using PayPal were completed successfully, but a technical error was reporting them as unsuccessful. We have temporarily disabled PayPal transactions as a precaution while we investigate the issue jointly with the PayPal team. We apologize for the inconvenience.
Feb 14, 21:06 PST
Investigating - Our previous fix for PayPal transactions was not successful. As a result, customer withdrawals using PayPal are not completing successfully. We have temporarily disabled PayPal transactions while our team investigates the issue. We apologize for the inconvenience.
Feb 10, 11:59 PST
Resolved - This incident has been resolved.
Feb 21, 10:04 PST
Monitoring - Outgoing Bitcoin transactions are no longer delayed.
Feb 18, 19:34 PST
Identified - Due to a recurring issue with one of our databases, outgoing Bitcoin transactions are intermittently not processing correctly. This may occasionally cause periods where BTC sends do not go out immediately.

Our team is working to resolve the root issue. We apologize for the inconvenience, and will update customers whenever we anticipate delays for outgoing transactions.
Feb 18, 14:02 PST
Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018
Resolved - This incident has been resolved.
Feb 18, 14:03 PST
Monitoring - We have processed the majority of pending Litecoin transactions from our backlog. We do not anticipate any further delays for LTC sends.
Feb 18, 10:35 PST
Identified - Due to a high volume of Litecoin sends, we're currently working through a backlog of outgoing LTC transactions. Recent or new outgoing transactions may remain pending longer than expected. We apologize for the inconvenience.

We're adding additional Litecoin to our hot wallet in order to quickly process any transactions in our backlog and reduce delays.
Feb 18, 10:03 PST
Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Resolved - This incident has been resolved.
Feb 15, 18:03 PST
Monitoring - The issue with our database has been resolved, and our team is monitoring for stability. Bitcoin transactions are being sent successfully again. We apologize for any inconvenience.
Feb 15, 15:28 PST
Investigating - Due to an issue with one of our databases, Bitcoin transactions are not being sent successfully. New outgoing transactions are delayed. Our team is investigating and working to resolve the issue as soon as possible.
Feb 15, 14:47 PST
Feb 14, 2018
Resolved - We have cleared the backlog of outgoing BTC transactions, and processing is back to normal. We apologize for any inconvenience this may have caused.
Feb 14, 21:56 PST
Monitoring - Issues with one of our databases temporarily stopped the processing of outgoing BTC transactions, causing a backlog. We've addressed the issues and transactions are working again. We expect to clear the backlog soon and be caught up with all BTC sends.
Feb 14, 21:52 PST
Investigating - Outgoing Bitcoin transactions have not been successfully sent since 6:50 p.m. PST. Our team is investigating the issue and working to restore full service as soon as possible.
Feb 14, 21:02 PST
Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 9, 2018
Resolved - On 1/19/18 our team identified an issue that was preventing some transactions from being properly synced between Coinbase and PayPal accounts. Some customers may have had PayPal transactions which didn’t appear to complete within Coinbase, or didn’t show up within their PayPal accounts. We have now fixed the issue and transactions are syncing normally.

The investigation process for this issue was challenging. We apologize for any inconvenience this outage caused for our customers.
Feb 9, 11:58 PST
Identified - Our team has identified an issue with sells to PayPal accounts, and we have temporarily disabled PayPal as a payment method while we investigate and work on a fix. We apologize for any inconvenience this may cause.
Jan 19, 13:42 PST