tag:status.coinbase.com,2005:/historyCoinbase Status - Incident History2024-03-18T19:30:28-07:00Coinbasetag:status.coinbase.com,2005:Incident/202873842024-03-17T19:48:56-07:002024-03-17T19:48:56-07:00ETH - Delayed Sends<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>19:48</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>19:14</var> PDT</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends for ETH (Ethereum). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202853562024-03-17T17:29:57-07:002024-03-17T17:29:57-07:00SOL - Delayed Sends<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>17:29</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>12:09</var> PDT</small><br><strong>Identified</strong> - We are aware that some users may be experiencing delayed sends for SOL (Solana). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202815612024-03-17T04:52:30-07:002024-03-17T04:52:30-07:00SOL - Delayed Sends<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>04:52</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>21:42</var> PDT</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends for SOL (Solana). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202789992024-03-16T13:54:25-07:002024-03-16T13:54:25-07:00Polkadot (DOT) - Delayed Sends & Receives<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:54</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>11:52</var> PDT</small><br><strong>Identified</strong> - We are aware that some users may be experiencing delayed sends and receives for DOT. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202726252024-03-15T15:55:04-07:002024-03-15T15:55:04-07:00Delayed BASE network transactions<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:55</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>13:37</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>13:13</var> PDT</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends and receives for assets on the Base network. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202391282024-03-13T22:21:47-07:002024-03-13T22:21:47-07:00Scheduled Maintenance: Coinbase.com<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>22:21</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>22:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Scheduled</strong> - Coinbase is set to undergo a scheduled upgrade on or around 10:00 pm PT on Wednesday, March 13. We expect this to take up to 30 min. During this time, customers may experience a brief window where they are unable to login or sign-up. Logged in customers will not be impacted by this upgrade. We appreciate your patience.</p>tag:status.coinbase.com,2005:Incident/202386412024-03-13T20:48:02-07:002024-03-13T20:48:02-07:00OP - Delayed Sends & Receives<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>20:48</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:26</var> PDT</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends and receives on the Optimism network. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202200542024-03-13T07:17:06-07:002024-03-13T07:17:06-07:00Scheduled Ethereum Network Upgrade<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>07:17</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>06:48</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>17:05</var> PDT</small><br><strong>Scheduled</strong> - The Ethereum network is set to undergo a scheduled network upgrade on / around 6:45 am PT on Wednesday, March 13. Sends and Receives for assets on Ethereum may be delayed until the upgrade is complete. We expect this to take up to 1 hour, but this is subject to change.</p>tag:status.coinbase.com,2005:Incident/202288752024-03-12T22:30:29-07:002024-03-12T22:30:29-07:00Scheduled Maintenance: Coinbase.com<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:58</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>15:17</var> PDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>15:16</var> PDT</small><br><strong>Scheduled</strong> - Coinbase is set to undergo a scheduled upgrade on or around 10:00 pm PT on Tuesday, March 12. We expect this to take up to 30 min. During this time, customers may experience a brief window where they are unable to login or sign-up. Logged in customers will not be impacted by this upgrade. We appreciate your patience.</p>tag:status.coinbase.com,2005:Incident/202295372024-03-12T19:42:17-07:002024-03-12T19:42:17-07:00MATIC - Delayed Sends & Receives<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>19:42</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>19:42</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>17:26</var> PDT</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing delayed sends and receives for Polygon (MATIC). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.</p>tag:status.coinbase.com,2005:Incident/202144942024-03-11T11:37:56-07:002024-03-11T11:37:56-07:00Noble Network Upgrade<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:37</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>10:33</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>08:28</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>05:15</var> PDT</small><br><strong>Scheduled</strong> - Noble will undergo a scheduled network upgrade on / around 8:20 am PT on Monday, March 11. Sends and Receives for USDC on Noble will be delayed until the upgrade is complete. We expect this to take up to 3 hours, but this is subject to change.</p>tag:status.coinbase.com,2005:Incident/201816612024-03-07T23:46:20-08:002024-03-07T23:46:20-08:00Cosmos (ATOM) Network Upgrade<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:46</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:46</var> PST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>07:15</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>19:49</var> PST</small><br><strong>Scheduled</strong> - Cosmos (ATOM) will undergo a scheduled network upgrade on / around 7:15 AM PT on Thursday March 7. Sends and Receives for Cosmos will be delayed until the upgrade is complete. We expect this to take up to 1 hour, but this is subject to change.</p>tag:status.coinbase.com,2005:Incident/201697872024-03-05T17:23:17-08:002024-03-05T17:35:04-08:00Site Performance<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:23</var> PST</small><br><strong>Resolved</strong> - Customers should see normal services resumed while Advanced Trade APIs may continue to experience increased throttling for order APIs.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>14:41</var> PST</small><br><strong>Update</strong> - Customer transactions have fully recovered, we will continue to monitor activity. Advanced Trade API users may continue to see increased throttling while we experience increased trade volume.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:06</var> PST</small><br><strong>Monitoring</strong> - We are seeing recovery in customer transactions. Advanced Trade API users may see increased throttling while we experience increased trade volume.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:36</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:16</var> PST</small><br><strong>Investigating</strong> - We are aware that some users may be experiencing errors when transacting. Our team is investigating this issue and will provide an update shortly. Your assets are safe.</p>tag:status.coinbase.com,2005:Incident/201631402024-03-05T12:08:57-08:002024-03-05T12:08:57-08:00Intermittent Transaction Failures<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:08</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:14</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:14</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>21:05</var> PST</small><br><strong>Investigating</strong> - Some users may experience intermittent errors in trading, deposits, and withdrawals across Coinbase.com. If you encounter a failure, we recommend that you retry your transaction. Our team is investigating this issue and will provide an update shortly.</p>tag:status.coinbase.com,2005:Incident/200627682024-03-05T04:02:30-08:002024-03-05T04:02:30-08:00Polymath (POLY) being deprecated<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>04:02</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>19:22</var> PST</small><br><strong>Monitoring</strong> - Polymath (POLY) tokens need to be converted to another asset using a compatible self-custody wallet such as Coinbase Wallet, sent to a DEX or exchange that supports POLY or migrated to POLYX by February 29 to avoid loss of funds. Please note that Coinbase does not support trading for POLY. Instructions here: https://polybridge.polymesh.network/</p>tag:status.coinbase.com,2005:Incident/201622092024-03-05T00:04:26-08:002024-03-05T00:04:26-08:00Delayed Transactions (LTC)<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>00:04</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>00:04</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>00:04</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>17:54</var> PST</small><br><strong>Investigating</strong> - Sends are delayed for Litecoin (LTC). While we work on a fix, your funds remain secure.</p>tag:status.coinbase.com,2005:Incident/201609142024-03-04T17:43:31-08:002024-03-04T17:43:31-08:00Delayed Transactions - Multiple Networks<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>17:43</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:36</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>14:26</var> PST</small><br><strong>Investigating</strong> - Sends/receives are delayed across multiple networks. While we work on a fix, your funds remain secure.</p>tag:status.coinbase.com,2005:Incident/201590872024-03-04T12:29:20-08:002024-03-04T12:29:20-08:00Degraded Performance<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>12:29</var> PST</small><br><strong>Resolved</strong> - We have issued a fix which remediated the display issue impacting customer account balances and latency across Coinbase.com. We appreciate your patience.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>10:21</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>09:36</var> PST</small><br><strong>Investigating</strong> - A small subset of users may see intermittent zero balance across their Coinbase accounts and latency across pages. Trading is not impacted at this time. Our team is investigating this issue and will provide an update shortly. Your assets are safe.</p>tag:status.coinbase.com,2005:Incident/201517342024-03-03T13:57:47-08:002024-03-03T13:57:47-08:00Delayed transactions - Optimism<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>13:57</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>12:49</var> PST</small><br><strong>Identified</strong> - Sends are delayed for Optimism (OP). While we work on a fix, your funds remain secure.</p>tag:status.coinbase.com,2005:Incident/201444002024-03-02T18:01:45-08:002024-03-02T18:01:45-08:00Delayed Payments - FAST Maintenance<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>18:01</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>18:01</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>07:15</var> PST</small><br><strong>Investigating</strong> - Standard Chartered Singapore is undergoing a scheduled maintenance until March 3rd 4am SGT. Payments for Singapore customers will be delayed while the maintenance is ongoing.</p>tag:status.coinbase.com,2005:Incident/201383812024-03-01T15:15:41-08:002024-03-01T15:15:41-08:00Degraded Performance<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>15:15</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:57</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:25</var> PST</small><br><strong>Investigating</strong> - We are aware that customers may be experiencing failed sends, withdraws or deposits across Coinbase.com and degraded performance across trading.</p>tag:status.coinbase.com,2005:Incident/201144612024-02-29T14:34:08-08:002024-02-29T14:34:08-08:00Delayed Transactions - MATIC<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>14:34</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>14:33</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>14:33</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>13:10</var> PST</small><br><strong>Investigating</strong> - Sends are delayed for Polygon (MATIC). While we work on a fix, your funds remain secure.</p>tag:status.coinbase.com,2005:Incident/200994192024-02-28T21:24:26-08:002024-02-28T21:24:26-08:00Site Degraded Performance<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>21:24</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:13</var> PST</small><br><strong>Update</strong> - All services on Coinbase.com have been restored. Very few customers may still see an inaccurate balance on their account. Our team is working on resolving this display issue for these users.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>13:05</var> PST</small><br><strong>Monitoring</strong> - We are starting to see Coinbase.com activity normalizing. We will continue to monitor our systems and provide updates.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>12:15</var> PST</small><br><strong>Identified</strong> - We continue to see improvement in customer trading on platform. Customer login has recovered and we’re seeing intermittent improvements in sends. Due to continued heightened traffic some customers may still see errors in receives and with some payment methods. Rest assured your funds are safe.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>11:29</var> PST</small><br><strong>Update</strong> - We appreciate your patience. We’re beginning to see improvement in customer trading. Due to increased traffic, some customers may still see errors in login, sends, receives and with some payment methods. Rest assured your funds are safe.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:40</var> PST</small><br><strong>Investigating</strong> - We are aware that some users may see a zero balance across their Coinbase accounts and may experience errors in buying or selling. Our team is investigating this issue and will provide an update shortly. Your assets are safe.</p>tag:status.coinbase.com,2005:Incident/201019442024-02-28T17:14:50-08:002024-02-28T17:14:50-08:00Delayed Transactions (MATIC)<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>17:14</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>17:14</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>16:09</var> PST</small><br><strong>Investigating</strong> - Sends are delayed for Polygon (MATIC). While we work on a fix, your funds remain secure.</p>tag:status.coinbase.com,2005:Incident/200998442024-02-28T14:28:12-08:002024-02-28T14:28:12-08:00Help Center Delays<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>14:28</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>10:44</var> PST</small><br><strong>Identified</strong> - We are aware that some users may experience increased latency across help.coinbase.com resulting in longer than normal wait times and/or the inability to open a new support chat. Our team is working on a fix and will provide an update as soon as possible.</p>