Issues with ID verification
Incident Report for Coinbase
This incident has been resolved.
Posted Apr 19, 2021 - 14:15 PDT
A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2021 - 14:14 PDT
We are continuing to work on a fix for this issue.
Posted Apr 19, 2021 - 13:13 PDT
The issue has been identified and a fix is being implemented.
Posted Apr 19, 2021 - 13:12 PDT
We're investigating issues with ID verifications for some customers. We'll update as we know more.
Posted Apr 19, 2021 - 13:12 PDT
This incident affected: User Proofing (Proof of Address, ID verification).