Service provider connectivity issues

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Nov 26, 2020 - 10:26 PST

Update

We are currently experiencing elevated error rates on some backend systems due to an Amazon AWS outage. You may encounter intermittent delays or errors while transacting, as well as accessing other parts of our applications. Customer support inquiries are also delayed.

Posted Nov 25, 2020 - 19:21 PST

Investigating

We are currently experiencing elevated error rates on some backend systems due to an AWS service outage. Trading is not impacted at this time, but you may experience some intermittent delays or errors when submitting a support case or accessing other parts of our applications

Posted Nov 25, 2020 - 10:23 PST

This incident affected: Coinbase - Website, Coinbase - Mobile, and Customer Support.