2FA Change Notification

Incident Report for Coinbase

Resolved

We’ve verified no security settings were changed unintentionally, and the notifications were sent in error. Full functionality is restored, and we’re continuing to monitor to be safe. Your account’s security is our top concern, our sincere apologies for any confusion this message may have caused.

Posted Aug 27, 2021 - 17:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 27, 2021 - 16:18 PDT

Investigating

We are aware a large number of customers have received notifications (email/SMS) that 2FA settings were changed. This appears to have been sent in error. We are still investigating why this message was sent, but no action is required at this time.

Posted Aug 27, 2021 - 14:54 PDT

This incident affected: 2FA.