Coinbase Wallet Balance Display

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted 2 years ago. Sep 05, 2023 - 10:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 2 years ago. Sep 05, 2023 - 10:36 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted 2 years ago. Sep 05, 2023 - 09:29 PDT

Investigating

We're investigating degraded performance for Coinbase Wallet balance display for some customers. This may cause stale balances or 0 balance shown - this is a display issue only and customer funds are safe. We're working to root cause and fix ASAP.

Posted 2 years ago. Sep 05, 2023 - 08:01 PDT

This incident affected: Coinbase Wallet - Extension and Coinbase Wallet - Mobile.