New Card Payment Method Issue

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted May 08, 2024 - 20:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 08, 2024 - 20:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 08, 2024 - 20:11 PDT

Investigating

Customers are unable to link new card payment methods at this time. We are working on a fix, in the meantime users may try to link other payment methods.

Posted May 08, 2024 - 19:21 PDT

This incident affected: Payment Methods (Credit & Debit Cards).