Help Center Delays

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Feb 28, 2024 - 14:28 PST

Identified

We are aware that some users may experience increased latency across help.coinbase.com resulting in longer than normal wait times and/or the inability to open a new support chat. Our team is working on a fix and will provide an update as soon as possible.

Posted Feb 28, 2024 - 10:44 PST