Issues with identity verification

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Feb 10, 2021 - 21:13 PST

Update

Some customers may have issues completing ID verification due to server delays. We'll post an update as soon as we know more.

Posted Jan 29, 2021 - 12:12 PST

Investigating

We are currently investigating this issue.

Posted Jan 28, 2021 - 21:22 PST

This incident affected: User Proofing (ID verification).