Degraded performance - EFT Buy & Deposit

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Apr 20, 2026 - 08:06 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 20, 2026 - 08:06 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 20, 2026 - 08:06 PDT

Investigating

We have temporarily disabled EFT deposits and buys for Simplii and CIBC bank accounts for Canadian users. EFT withdrawals remain available. Other payment methods including Interac and other banks are not affected. We are working to resolve this issue and will provide an update shortly. Your funds are safe.

Posted Apr 09, 2026 - 17:04 PDT

This incident affected: Payment Methods (EFT (Canada)).