Incentive Rewards Payout Delayed for US Customers

Incident Report for Coinbase

Resolved

This incident has been resolved.

Posted Oct 03, 2025 - 11:41 PDT

Monitoring

We have implemented a fix and are currently monitoring performance. Customers awaiting payment can expect to receive it in the coming days.

Posted Sep 29, 2025 - 17:54 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 29, 2025 - 17:03 PDT

Investigating

Incentive payouts for US customers are delayed due to a technical issue. Our teams are actively working to resolve this as quickly as possible. Once we have resolved this issue all incentive rewards will be paid out.

Posted Sep 15, 2025 - 17:32 PDT